Terms & Conditions

UKU Installation & Landscaping

86–90 Paul Street, Greater London, UK

1. Company Overview

UKU Installation & Landscaping is a construction, groundworks, and landscaping company specialising in garden transformations, garden sheds, garden rooms, patios, lawn levelling, and related outdoor works.

2. Scope of Work

All works are carried out in accordance with the agreed quotation, drawings, and any written or verbal instructions confirmed prior to commencement. Any variations requested during the project may result in additional costs and revised timelines.

3. Pricing, Materials & Billing Policy

All prices are quoted in GBP (£). VAT will be applied where applicable in accordance with UK tax law and will be clearly shown on invoices.

4. Payment Terms

No works will commence until agreed payments for materials or upfront costs have been received in full.

5. Invoicing & Completion

Invoices are issued only upon completion of the project.

Completion is defined as the point where both UKU Installation & Landscaping and the client have jointly inspected the works and agreed that the project has been completed in accordance with the agreed scope.

Once signed off or verbally approved, the project is deemed fully completed and invoiceable.

6. Non-Payment, Retention of Materials & Lien Rights

All materials supplied, delivered, or installed remain the property of UKU Installation & Landscaping until full payment has been received.

We reserve the right to retain possession of any materials, goods, or equipment supplied to the site until full payment is made. This includes materials already delivered or installed.

We retain a lawful right of retention (lien-style right) over all supplied materials and may withhold, remove, or refuse transfer of ownership in the event of non-payment.

We also reserve the right to suspend or cease works immediately if payment terms are not met.

Any recovery costs, including legal fees or collection charges, will be added to the outstanding balance.

7. Cancellation & Materials Policy

Once materials have been ordered, purchased, reserved, or prepared for a project, the client waives any right to cancellation in respect of those materials.

All such materials are bespoke to the project and become immediately payable and non-refundable once ordered.

If the client cancels after materials have been ordered or works have commenced, the client remains fully liable for all costs incurred up to that point.

8. Late Payment

Late payments may incur interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.

9. Acceptance of Work

By signing off, verbally approving, or confirming completion, the client acknowledges that the works have been carried out as agreed and accepts full responsibility for payment.

10. Refund Policy

All payments are strictly non-refundable once materials have been ordered or works have commenced. No refunds will be issued for completed works under any circumstances.

11. Client Responsibilities

Delays or additional costs caused by site access issues or missing information may be chargeable.

12. Variations & Additional Works

Any work not included in the original quotation will be classed as a variation and charged accordingly. All variations must be agreed before being carried out.

13. Liability

14. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our control, including weather conditions, supply shortages, or unforeseen site issues.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.